Safety & Emergency
Reporting Facilities Issues
To report any facilities issues, please submit an AiM ReADY work request via the portal: https://ready.facilities.txstate.edu/ready/.
If you do not have an AiM login, please use this Contact Form to report an issue.
If this is an urgent need during normal business hours (Monday - Friday, 7:30 a.m. - 4:30 p.m.), please call 512.716.2991 to speak with a RRC Facilities team member.
For after-hours or weekend urgent issues, please contact our 24/7 facilities team on San Marcos campus at 512.245.2108.
Calling 911 From Campus
To call 911 from the Texas State University Round Rock Campus (RRC), use a mobile phone in order to connect directly to local first responders (police, fire and EMS).
Calling 911 from a campus landline will connect you with the telecommunications center in San Marcos which will then connect with you with local first responders.
University Police Department Non-Emergency Number
Call 512.716.4911. This will connect you with the telecommunications center in San Marcos.
Mental Health Crisis
Call 512.245.2208 from 8:00 a.m. – 5:00 p.m.
Call 1.800.841.1255 after hours.
Environmental Health, Safety and Risk Management
Call 512.245.3616 from 8:00 a.m. – 5:00 p.m.
This is only for reporting environmental issues, chemical spills, lab issues or other non-life-threatening safety concerns all other hours
Dial option 1 to speak to an officer on the San Marcos campus. An officer on the Round Rock Campus will be dispatched.
Clery Act and Campus Security
Texas State University, as an institution that receives student aid assistance, follows federal law (the Clery Act of 1990) by distributing an Annual Fire Safety and Security report.
The report includes descriptions of campus crime prevention programs, procedures for reporting crimes, and information about the number and frequency of crimes reported to the University Police Department during the last three years.
It also provides Texas State’s policies for campus security and law enforcement related to sexual offenses, liquor law violations and controlled substance offenses.
The Annual Fire Safety and Security report covers both San Marcos and the Round Rock Campus.
Annual Security and Fire Safety Report
We value the safety of all members of the Texas State University community at our main campus in San Marcos, TX and separate campuses in Maxwell, TX (ALERRT Campus) and Round Rock, TX. Texas State publishes a combined Annual Security and Fire Safety Report that contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in on-campus student housing facilities; in non-campus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also provides fire statistics for any fires occurring in an on-campus student housing facility during the three most recent calendar years. The Fire Safety Report section and on-campus student housing statistics do not apply to Round Rock or the ALERRT Center, as those campuses do not currently have any student housing facilities. A paper copy of the report is available at Institutional Compliance and Ethics located at Elliott Hall A (201 Talbot Street, San Marcos, TX 78666), by calling (512) 245-4961, or by emailing email@example.com. Additionally, a PDF of the report can be accessed electronically at www.clery.txstate.edu/report.